We just flew United from Portland, Maine to Colorado and will be flying back in the next few days. We brought 3 pets with us, 2 cats and our Australian Cattle Dog, Joey.
Their pet handling was awesome in the midst of a serious winter storm blowing through Maine with very cold icy conditions. My dog was well taken care of by the folks at United Freight in Maine (he flew with us on the same flight, that’s where you drop them off) and both cats flew in the cabin and there was plenty of leg room even with a cat carrier at our feet. The staff at Freight put us at ease and kept our dog in a climate controlled area (with visible air conditioning unit on the roof) while he waited to board our plane.
Everyone arrived safely but I left my $2500 macbook on the plane at DIA and with a significant amount of Bitcoin and 3 other digital currencies in assorted digital wallets on the Macbook.
I drove back to Denver International the next day and a United staff member went out of her way to recover my laptop from a locked box which was about to get shipped to central lost & found in Houston. She had already ended her shift and ended up running around the airport trying to find a colleague who had access to the box, which she eventually found and who managed to find my laptop. Got it back with all digital wallets intact and the Macbook in perfect condition.
So, thanks United. I’ll be flying you again with my animals and my valuables.